Effective Date: April 16, 2026 | Last Updated: April 16, 2026

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The Law Office of M. Ray Arvand, P.C., operating as ArvandLaw ("ArvandLaw," "the Firm," "we," "us," or "our"), is committed to protecting the privacy and confidentiality of everyone who visits our website at www.ArvandLaw.com (the "Website") or uses our services. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and the rights and choices available to you. By accessing or using our Website, you agree to the terms of this Privacy Policy.

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1. Information We Collect

a. Information You Provide Voluntarily

We collect personal information that you voluntarily submit to us through the Website, including but not limited to:

• Contact Form Submissions: First name, last name, email address, phone number, mailing address, and the content of your message (including case details you choose to share).

• Consultation Booking & Payment: When you book a paid consultation through the Website, your payment is processed by our third-party payment processor (see Section 5). We do not directly store your credit card or financial account numbers on our servers.

• Client Portal (SmartLawHub): If you access the client portal at arvandlaw.smartlawhub.com, you may provide login credentials and upload documents. The client portal is operated by SmartLawHub and is subject to its own privacy policy.

• Email & Phone Communications: Information you include in emails, phone calls, or other communications initiated through the Website.

b. Information Collected Automatically

When you visit our Website, certain information may be collected automatically through cookies and similar technologies deployed by our website platform (Wix) and third-party services:

• Device & Browser Information: IP address, browser type and version, operating system, device type, and screen resolution.

• Usage Data: Pages visited, time spent on pages, referring URL, click patterns, and other browsing behavior.

• Cookies & Session Data: Our Website uses cookies for session management, security (XSRF protection), and platform functionality. See Section 6 for details.

c. Information from Third-Party Sources

We may receive limited information from third-party services integrated into our Website, including:

• Google Reviews Widget: Publicly available review content displayed on our Website.

• Social Media Platforms: If you interact with our profiles on Instagram, Facebook, or LinkedIn via links on the Website, those platforms may share certain data with us pursuant to their own policies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Responding to Inquiries: To reply to messages submitted through our contact form or by email.

• Scheduling & Consultations: To schedule and facilitate legal consultations you request.

• Legal Representation: To provide legal services if you become a client of the Firm.

• Payment Processing: To process consultation fees and other payments.

• Website Operations: To maintain, improve, and secure the functionality of our Website.

• Compliance: To comply with applicable legal obligations, law enforcement requests, and regulatory requirements.

• Analytics: To understand how visitors use our Website so we can improve user experience.

We do not use your personal information for automated decision-making or profiling.

3. Legal Bases for Processing

Where applicable law requires a legal basis for processing personal information (e.g., under the GDPR for visitors from the European Economic Area), we rely on one or more of the following:

• Consent: Where you have given clear consent for us to process your personal data (e.g., submitting a contact form).

• Contractual Necessity: Processing necessary to perform our obligations under a legal services agreement.

• Legitimate Interest: Processing necessary for our legitimate interests (e.g., website security, improving our services), provided those interests are not overridden by your rights.

• Legal Obligation: Processing necessary to comply with applicable laws and regulations.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information in the following limited circumstances:

RecipientPurpose & Details

Wix.com (Website Platform)Hosts our Website and processes form submissions and cookies. Subject to Wix's privacy policy.

Payment ProcessorsThird-party payment processors (e.g., PayPal, Wix Payments) handle consultation fee payments. We do not store your payment card details.

SmartLawHub (Client Portal)Powers our client portal for document sharing and case management. Subject to SmartLawHub's terms.

Google (Reviews Widget)Displays publicly available Google Reviews on our Website.

Sentry (Error Monitoring)Captures technical errors on the Website to help us fix issues. May collect device/browser metadata.

Law Enforcement / Legal ProcessIf required by law, court order, subpoena, or to protect the safety of any person.

Professional AdvisorsAccountants, auditors, or legal counsel as needed for Firm operations, bound by confidentiality.

5. Payment Processing

When you book a paid consultation on our Website, your payment is processed by third-party payment processors integrated through our Wix platform (which may include PayPal and Wix Payments). These processors collect and handle your financial information (credit/debit card number, billing address, etc.) directly. We do not have access to or store your full payment card details.

These processors are PCI-DSS compliant and maintain their own privacy and security practices. We encourage you to review their respective privacy policies.

6. Cookies & Tracking Technologies

Our Website uses cookies — small data files placed on your device — to operate effectively. The following types of cookies may be used:

Cookie TypePurposeDuration

Essential / Session CookiesRequired for Website functionality, security (XSRF protection), and server session binding.Session (deleted when browser closes)

Persistent Platform CookiesWix visitor session tracking (svSession) to maintain your browsing experience.Up to 12 months

Performance / AnalyticsHelp us understand how visitors interact with the Website (page views, traffic sources).Varies

Managing Cookies

You can control or delete cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect your ability to use certain features of our Website. For more information, visit www.allaboutcookies.org.

Do Not Track Signals

Our Website does not currently respond to "Do Not Track" (DNT) signals transmitted by web browsers. There is no uniform standard for how DNT signals should be interpreted, but we limit tracking to what is described in this Privacy Policy.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the personal information we collect, including:

• SSL/TLS encryption for all data transmitted between your browser and our Website.

• Secure hosting through Wix's enterprise-grade infrastructure.

• Access controls limiting personnel who can access personal information.

• XSRF (cross-site request forgery) token protection on forms.

Important: No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security. Please do not send sensitive information (e.g., Social Security Numbers, A-Numbers, financial account numbers) through the contact form or email. If you become a client, we will provide secure methods for sharing sensitive documents.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Contact Form Inquiries: Retained for up to 3 years after your last communication with us, or as required by applicable record-retention rules.

• Client Records: Retained in accordance with the professional responsibility and record-retention rules of the State of Connecticut and applicable federal regulations, which generally require retention for a minimum of 7 years following the conclusion of representation.

• Website Analytics Data: Aggregated and anonymized data may be retained indefinitely for statistical analysis.

• Payment Records: Retained as required by tax and accounting regulations.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. We respect these rights regardless of whether a specific law mandates them.

a. Rights for All Website Visitors

• Access: You may request a copy of the personal information we hold about you.

• Correction: You may request that we correct inaccurate or incomplete personal information.

• Deletion: You may request that we delete your personal information, subject to legal retention obligations.

• Opt-Out of Communications: You may opt out of non-essential communications at any time.

b. California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (as amended by the CPRA):

• The right to know what personal information we collect, use, disclose, and sell.

• The right to delete your personal information.

• The right to opt out of the sale or sharing of personal information. We do not sell or share your personal information.

• The right to non-discrimination for exercising your privacy rights.

• The right to correct inaccurate personal information.

c. Connecticut Residents (CTDPA)

Under the Connecticut Data Privacy Act (effective July 1, 2023), Connecticut residents have the right to:

• Confirm whether we are processing their personal data and access such data.

• Correct inaccuracies in their personal data.

• Delete personal data provided by or obtained about them.

• Obtain a copy of their personal data in a portable format.

• Opt out of the processing of personal data for targeted advertising, sale, or profiling.

d. New York Residents

While New York does not yet have a comprehensive consumer privacy statute equivalent to the CCPA or CTDPA, we extend the same privacy rights to New York residents as described above. We also comply with the New York SHIELD Act's data security requirements.

e. European Economic Area / International Visitors (GDPR)

If you are located in the EEA, United Kingdom, or another jurisdiction with applicable data protection laws, you may have additional rights including:

• The right to withdraw consent at any time.

• The right to lodge a complaint with your local data protection authority.

• The right to restrict or object to processing.

• The right to data portability.

To exercise any of these rights, contact us using the information in Section 14.

10. Children's Privacy

Our Website is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe a child under 13 has provided us with personal information, please contact us immediately.

11. Third-Party Links & Services

Our Website may contain links to third-party websites and services that are not operated by us, including but not limited to:

• Social Media: Instagram, Facebook, and LinkedIn profile pages.

• Client Portal: SmartLawHub (arvandlaw.smartlawhub.com).

• Payment Processors: PayPal and/or Wix Payments.

• Google Reviews: Reviews displayed via an embedded widget.

We are not responsible for the privacy practices, content, or security of these third-party websites. We encourage you to review the privacy policies of any third-party site you visit.

12. No Attorney-Client Relationship

Use of this Website, submission of a contact form, or communication through this Website does not create an attorney-client relationship. An attorney-client relationship is established only through a signed engagement letter or retainer agreement. Do not submit confidential or time-sensitive information through the contact form. If you need immediate legal assistance, please call us directly.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page and post the revised policy on the Website. Material changes may also be communicated via a prominent notice on the Website. Your continued use of the Website following the posting of changes constitutes your acceptance of such changes.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

The Law Office of M. Ray Arvand, P.C. Attn: M. Ray Arvand, Esq. — Privacy Inquiries Address: One World Trade Center, Suite 8500, New York, NY 10007 Phone: (212) 323-7435 | (646) 660-2658 Email: info@arvandlaw.com Website: www.ArvandLaw.com

This Privacy Policy applies solely to information collected by The Law Office of M. Ray Arvand, P.C. through www.ArvandLaw.com.

© 2015–2026 The Law Office of M. Ray Arvand, P.C. All rights reserved.